Flexible New Deal | New Deal Scandal: Leading Welfare Reform Concerns

The illegal act of:

1. Filling in a document with pencil
2. Getting the client to sign (either in pencil or pen)
3. Later go over the pencil lines in pen to make a few modifications or rewriting the entire agreement
4. Erase the pencil lines (if client signs with pencil go over it with a pen first)

Or

1. Filling in a document with pencil
   
2. Getting the client to sign
3. Erasing certain words, sentences or paragraphs and filling in the gaps with other words or sentences.

… is known as “Penciling“.

If your New Deal provider ever wrote reviews and such like in pencil I would recommend you use the Data Protection Act 1998 to retrieve all the documents they hold on you (failing that if they say they no longer have it, try the Jobcentre) and see whether the content changed